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New client news: Norfolk Business Board

We’re proud to call Norfolk Plain Speaking PR’s home – a county packed with world-leading businesses and expertise across a diverse range of key sectors. 

And we’re equally proud to announce we have been appointed by the Norfolk Business Board, working with their team to uncover, tell and share those energetic stories of Norfolk’s growth, ambition and true potential even further. 

As Norfolk Business Board’s PR agency, we are supporting them and the Norfolk Ambassadors in their mission to champion Norfolk as a fantastic hub for growth and innovation.

After forming in the summer of 2024, the Norfolk Business Board and its cohort of Norfolk Ambassadors, brings together a collective force of representatives from business, education, the voluntary sector and local government, to offer a strong and diverse voice for enterprise in Norfolk.

The aim – to help Norfolk earn the attention it deserves, so it can realise its untapped potential and deliver even more for the UK economy. 

We look forward to continuing our work with the Board, to shine the spotlight on its many projects, such as the Norfolk Ambassadors Programme, while also sharing news with Norfolk business owners about the extensive specialist training and funding opportunities available through partners such as the New Anglia Growth Hub.

Throughout all PR and communications, we will be celebrating the pioneering, innovative and outstanding work being delivered by our fellow Norfolk businesses.

Find out more about the Norfolk Business Board.

Proud Norfolk business owner? 

Committed to championing the county?

Visit www.norfolkambassadors.co.uk to find out more and apply.

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Stephanie Callen, PR Expert

Steph began her career in communications almost 20 years ago as a journalist on local newspapers in Suffolk and Norfolk.

Every day involved meeting new people and writing about a diverse mix of topics, which gave Steph a real appreciation for the issues that affect people across the region and honed her ability to build trusted relationships.

When she left journalism to pursue roles in PR, Steph took her news instincts with her and has achieved valuable media coverage for organisations from a varied range of industries, including healthcare, education, housing and animal welfare.

Steph, a member of the Chartered Institute of Public Relations, now brings her eclectic experience to Plain Speaking PR as a freelance consultant, supporting clients with bespoke copywriting, research and media pitching.

Outside of work, Steph enjoys family days out with her young daughter, cuddles with her rescue cat Clarence, a good thriller on the telly, and the – albeit occasional – run.

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Hannah Freeman, Client Services Director

Hannah is our client services director and has been with the business since 2018. Pippa’s right-hand woman, she’s responsible for overseeing accounts, managing client agency relationships, and making sure we’re delivering a professional PR service that delivers real value, contributing to objectives and goals.

Working in PR and communications since graduating (let’s not count the years!) Hannah has worked in PR for 15+ years, mostly spent agency side, advising clients in a diverse range of sectors, spanning tourism, hospitality, B2B services, waste and recycling, public sector, retail, and charities. She completed the CIPR Diploma in 2010.

Hannah brings in-house experience too, having worked as a PR and communications officer for one of the UK’s largest social housing groups for 18 months. She gets what it’s like to be the client, understanding the challenges and demands of this role.

Outside of work, Hannah walks, lifts weights, occasionally paddleboards, tries to keep plants alive and watches Schitt’s Creek on repeat. Mum to two busy, sporty girls, she’s also their PA. In summer, an outdoor dip at Beccles Lido is her no.1 spot to enjoy time out.

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Pippa Lain-Smith, Managing Director

Pippa is the founder and managing director of Plain Speaking PR and has worked within the communications sector for more than 25 years. Having worked on both client and agency side, Pippa is passionate about her job and will talk until she’s blue in the face about the value professional PR can bring to businesses and communities.

Whilst the Plain Speaking PR agency name derives from her maiden name, Pippa is a firm believer in a plain speaking, straight-talking approach to communications, with minimal jargon and maximum results. She’s proud to have helped many organisations navigate communications surrounding complex and sensitive issues; often during times of change or crisis.

In her spare time, Pippa enjoys attempting to keep fit, writing beauty articles for regional magazines and newspapers, enjoying the best of Norfolk’s food and drink, and planning her next holiday to Greece. She also supports a number of local charities and social enterprises including Miniature Donkeys for Wellbeing.

Pippa is a member of the Chartered Institute of Public Relations.