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New client news: Music in the Burnhams

Music in the Burnhams is busy planning an outstanding programme of world-class classical music for audiences in Norfolk in 2026, and we’re proud to have been appointed as the charity’s PR partner, helping them to reach even more people.  

The musical charity brings world-leading artist to play in informal venues and schools across north-west Norfolk, with the aim of making classical music open to all.

Now in its fifth year, Music in the Burnhams has recently appointed a new Artistic Director and officially launched a fundraising partnership with Norfolk and Waveney Mind, as the two charities work together to help improve mental health services for young people in west Norfolk.

At a time when music is disappearing from school curriculums, Music in the Burnhams continues to make music education accessible for local children. It hosts a programme of enthralling classical music workshops, placing professional musicians, including string quartets and clarinettists, in school settings. Workshops that captivate children and open their ears to classical music, for no cost at all. 

Looking ahead to 2026, Music in the Burnhams is planning a packed programme of recitals, including a major concert in May in the historic venue of St Nicholas’ Chapel, King’s Lynn, featuring a performance by the Britten Sinfonietta.

Achieving extensive media coverage for the final concerts of 2025 we’re looking forward to supporting Music in the Burnhams with further PR and media relations into 2026, as it prepares for another full year of community events and classical performances. https://musicintheburnhams.com/

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Stephanie Callen, PR Expert

Steph began her career in communications almost 20 years ago as a journalist on local newspapers in Suffolk and Norfolk.

Every day involved meeting new people and writing about a diverse mix of topics, which gave Steph a real appreciation for the issues that affect people across the region and honed her ability to build trusted relationships.

When she left journalism to pursue roles in PR, Steph took her news instincts with her and has achieved valuable media coverage for organisations from a varied range of industries, including healthcare, education, housing and animal welfare.

Steph, a member of the Chartered Institute of Public Relations, now brings her eclectic experience to Plain Speaking PR as a freelance consultant, supporting clients with bespoke copywriting, research and media pitching.

Outside of work, Steph enjoys family days out with her young daughter, cuddles with her rescue cat Clarence, a good thriller on the telly, and the – albeit occasional – run.

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Hannah Freeman, Client Services Director

Hannah is our client services director and has been with the business since 2018. Pippa’s right-hand woman, she’s responsible for overseeing accounts, managing client agency relationships, and making sure we’re delivering a professional PR service that delivers real value, contributing to objectives and goals.

Working in PR and communications since graduating (let’s not count the years!) Hannah has worked in PR for 15+ years, mostly spent agency side, advising clients in a diverse range of sectors, spanning tourism, hospitality, B2B services, waste and recycling, public sector, retail, and charities. She completed the CIPR Diploma in 2010.

Hannah brings in-house experience too, having worked as a PR and communications officer for one of the UK’s largest social housing groups for 18 months. She gets what it’s like to be the client, understanding the challenges and demands of this role.

Outside of work, Hannah walks, lifts weights, occasionally paddleboards, tries to keep plants alive and watches Schitt’s Creek on repeat. Mum to two busy, sporty girls, she’s also their PA. In summer, an outdoor dip at Beccles Lido is her no.1 spot to enjoy time out.

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Pippa Lain-Smith, Managing Director

Pippa is the founder and managing director of Plain Speaking PR and has worked within the communications sector for more than 25 years. Having worked on both client and agency side, Pippa is passionate about her job and will talk until she’s blue in the face about the value professional PR can bring to businesses and communities.

Whilst the Plain Speaking PR agency name derives from her maiden name, Pippa is a firm believer in a plain speaking, straight-talking approach to communications, with minimal jargon and maximum results. She’s proud to have helped many organisations navigate communications surrounding complex and sensitive issues; often during times of change or crisis.

In her spare time, Pippa enjoys attempting to keep fit, writing beauty articles for regional magazines and newspapers, enjoying the best of Norfolk’s food and drink, and planning her next holiday to Greece. She also supports a number of local charities and social enterprises including Miniature Donkeys for Wellbeing.

Pippa is a member of the Chartered Institute of Public Relations.