Marie Reynolds London

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Marie Reynolds is an internationally renowned and globally celebrated skin and wellness expert. With more than 36 years in the industry she has gained a legion of influential fans, plus a loyal client base. She has created ranges for iconic skincare brands such as Origins, and launched her own skincare and supplement line, Marie Reynolds London, in 2018.

Marie’s unique work involves analysing how the body acts and behaves, and the impact this has on the mind, health and the skin. By supporting internal organs and following a regimen suited to your body’s own unique needs and finding balance [homeostasis] your body will be nourished inside and out and you will ultimately empower your body to support its own recovery.

Originally from London, Marie now calls Norfolk home, and operates a state-of-the-art clinic here in the county.

She is also a regular visiting clinician at Fortum & Mason, and people travel from far and wide for her treatments. Marie is the favourite therapist of many national beauty editors and definitely one of Norfolk’s best kept secrets.

Appointed by Marie Reynolds in 2022, Plain Speaking PR’s remit was to raise Marie’s personal profile and boost her personal brand in her home county, where she was relatively unknown in a professional capacity.

Pitching feature ideas and interviews, we secured a range of editorial coverage across press, online and broadcast, including BBC Radio Norfolk and Muddy Stilettos.

I used Pippa and her team to help raise the profile of Marie Reynolds London in Norfolk, not only did I find Pippa instantly effervescent and gorgeous, but I found her professionalism second to none. Never having to chase or prompt, she was always presenting great opportunities to showcase my brand. I would not hesitate in using Plain Speaking PR for future projects.

Marie Reynolds

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Stephanie Callen, PR Expert

Steph began her career in communications almost 20 years ago as a journalist on local newspapers in Suffolk and Norfolk.

Every day involved meeting new people and writing about a diverse mix of topics, which gave Steph a real appreciation for the issues that affect people across the region and honed her ability to build trusted relationships.

When she left journalism to pursue roles in PR, Steph took her news instincts with her and has achieved valuable media coverage for organisations from a varied range of industries, including healthcare, education, housing and animal welfare.

Steph, a member of the Chartered Institute of Public Relations, now brings her eclectic experience to Plain Speaking PR as a freelance consultant, supporting clients with bespoke copywriting, research and media pitching.

Outside of work, Steph enjoys family days out with her young daughter, cuddles with her rescue cat Clarence, a good thriller on the telly, and the – albeit occasional – run.

hannah

Hannah Freeman, Client Services Director

Hannah is our client services director and has been with the business since 2018. Pippa’s right-hand woman, she’s responsible for overseeing accounts, managing client agency relationships, and making sure we’re delivering a professional PR service that delivers real value, contributing to objectives and goals.

Working in PR and communications since graduating (let’s not count the years!) Hannah has worked in PR for 15+ years, mostly spent agency side, advising clients in a diverse range of sectors, spanning tourism, hospitality, B2B services, waste and recycling, public sector, retail, and charities. She completed the CIPR Diploma in 2010.

Hannah brings in-house experience too, having worked as a PR and communications officer for one of the UK’s largest social housing groups for 18 months. She gets what it’s like to be the client, understanding the challenges and demands of this role.

Outside of work, Hannah walks, lifts weights, occasionally paddleboards, tries to keep plants alive and watches Schitt’s Creek on repeat. Mum to two busy, sporty girls, she’s also their PA. In summer, an outdoor dip at Beccles Lido is her no.1 spot to enjoy time out.

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Pippa Lain-Smith, Managing Director

Pippa is the founder and managing director of Plain Speaking PR and has worked within the communications sector for more than 25 years. Having worked on both client and agency side, Pippa is passionate about her job and will talk until she’s blue in the face about the value professional PR can bring to businesses and communities.

Whilst the Plain Speaking PR agency name derives from her maiden name, Pippa is a firm believer in a plain speaking, straight-talking approach to communications, with minimal jargon and maximum results. She’s proud to have helped many organisations navigate communications surrounding complex and sensitive issues; often during times of change or crisis.

In her spare time, Pippa enjoys attempting to keep fit, writing beauty articles for regional magazines and newspapers, enjoying the best of Norfolk’s food and drink, and planning her next holiday to Greece. She also supports a number of local charities and social enterprises including Miniature Donkeys for Wellbeing.

Pippa is a member of the Chartered Institute of Public Relations.